Quantum S.r.l.
Via Sant’Ilario 92, 16167 Genova (GE)
P.IVA / CF: 02966770998
REA: GE – 523534
PEC: srlquantum@pec.it
Codice SDI: M5UXCR1

Qdome® is a registered trademark of Quantum S.r.l., headquartered at:
Via Sant’Ilario 92, 16167 Genova (GE), Italy
Email: srlquantum@pec.it

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, products, and services.

1. Information We Collect

We may collect the following categories of personal data:

  1. Personal Identification Data – such as name, surname, address, phone number, email address, date of birth.

  2. Account & Order Data – such as purchase history, login credentials, billing/shipping address.

  3. Technical & Usage Data – such as IP address, browser type, device information, pages visited, time spent, and cookies.

  4. Communication Data – such as inquiries, support requests, and marketing preferences.

  5. Payment Data – such as payment method, transaction details (processed securely by third-party payment providers).

We do not collect sensitive personal data unless required by law or with your explicit consent.

2. How We Collect Your Data

We collect personal data in the following ways:

  • When you register on our website or make a purchase.

  • When you contact us via email, phone, or other communication channels.

  • Through cookies, tracking technologies, and analytics tools.

  • From third-party partners where legally permitted.

3. How We Use Your Data

Your personal data is used for:

  • Providing Services – processing orders, delivering products, responding to inquiries.

  • Customer Support – handling returns, complaints, and technical assistance.

  • Marketing & Promotions – sending newsletters, offers, and product updates (only with your consent).

  • Legal Compliance – fulfilling legal and regulatory obligations.

  • Website Improvement – analyzing user behavior to improve our services and security.

4. Legal Basis for Processing

We process your personal data under the following legal bases:

  • Contract performance – when necessary to fulfill our obligations to you.

  • Consent – when you have explicitly agreed to receive marketing communications.

  • Legitimate interest – for business operations, fraud prevention, and website improvement.

  • Legal obligation – when processing is required to comply with applicable laws.

5. Sharing Your Data

We do not sell your personal data. We may share your information with:

  • Service providers – such as hosting companies, payment processors, logistics partners.

  • Legal authorities – if required by law or court order.

  • Business partners – in case of mergers, acquisitions, or asset transfers (with safeguards).

All third parties are contractually required to protect your data.

6. International Data Transfers

Your personal data may be processed within the European Union and, where applicable, in other countries. In all cases, we ensure appropriate safeguards are in place in compliance with GDPR and applicable data protection laws.

7. Data Retention

We will retain your personal data only as long as necessary for the purposes for which it was collected, and as required by applicable laws (e.g., accounting and tax regulations).

8. Your Privacy Rights

Under applicable laws, you have the right to:

  • Access your personal data.

  • Request corrections to inaccurate data.

  • Request deletion of your personal data.

  • Restrict or object to processing.

  • Withdraw your consent at any time.

  • Request data portability.

To exercise your rights, contact us at srlquantum@pec.it. We will respond within the legally required time frame.

9. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve functionality, analyze traffic, and personalize content. You can manage your cookie preferences through your browser settings. For more details, refer to our Cookie Policy.

10. Data Security

We implement technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

11. Minors

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from minors. If we learn that we have collected data from a minor without parental consent, we will delete it promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated “Effective Date.”

13. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Quantum S.r.l.
Via Sant’Ilario 92, 16167 Genova (GE), Italy
PEC: srlquantum@pec.it