These Terms and Conditions (“Terms”) govern your use of the website www.qmedswiss.ch, the Qdome® products, and any related services provided by Qmed Swiss SA (“we,” “our,” or “us”). By accessing or using our website or purchasing our products, you agree to be bound by these Terms. If you do not agree, you must not use our services.

1. Company Information

Qdome® is a registered trademark of Qmed Swiss SA, located at:
Via Riva Paradiso 2, 6900 Paradiso, Switzerland
Email: support@qmedswiss.ch
Website: www.qmedswiss.ch

2. Eligibility

You must be at least 18 years old or have legal capacity under applicable laws to make purchases or use our services. By using our website, you represent and warrant that you meet these requirements.

3. Products and Services

  • All descriptions, images, and specifications of Qdome® products are for informational purposes and may be subject to change without notice.

  • We reserve the right to modify or discontinue any product without liability.

  • Availability of products is subject to stock.

4. Orders and Payments

  • Orders are confirmed only after payment is received and accepted by us.

  • We accept payments through secure third-party payment processors.

  • Prices are displayed in the applicable currency and include/exclude taxes as indicated.

  • We reserve the right to refuse or cancel any order in cases of suspected fraud, incorrect pricing, or other legitimate reasons.

5. Shipping and Delivery

  • Delivery times are estimates and not guaranteed.

  • We are not liable for delays caused by carriers, customs, or force majeure events.

  • Any customs duties or import taxes are the responsibility of the customer.

6. Returns and Refunds

  • Returns are accepted only for defective products or as required by law.

  • Customers must notify us within [X] days of receipt to request a return.

  • Refunds will be processed to the original payment method once the returned product is inspected and approved.

7. Intellectual Property

  • All content on our website, including logos, trademarks, product names, designs, text, images, and software, is the exclusive property of Qmed Swiss SA or its licensors.

  • You may not copy, reproduce, modify, distribute, or use our intellectual property without prior written consent.

8. Prohibited Uses

You agree not to:

  1. Use the website for unlawful purposes.

  2. Upload or transmit viruses or malicious code.

  3. Engage in activities that could damage or impair our website or services.

  4. Infringe upon the rights of others, including intellectual property rights.

9. Limitation of Liability

To the fullest extent permitted by law:

  • We shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website.

  • Our total liability for any claim shall not exceed the amount paid for the product giving rise to the claim.

10. Warranties and Disclaimers

  • Products are provided “as is” unless otherwise specified by a written warranty.

  • We make no guarantees that the website will be error-free, secure, or continuously available.

11. Governing Law and Jurisdiction

  • These Terms are governed by the laws of Switzerland, without regard to conflict of laws principles.

  • Any disputes shall be subject to the exclusive jurisdiction of the courts of Lugano, Switzerland.

12. Changes to These Terms

We may revise these Terms from time to time. Any changes will be effective when posted on our website. Continued use of our services constitutes acceptance of the revised Terms.

13. Contact Us

For questions regarding these Terms, please contact:

Qmed Swiss SA
Via Riva Paradiso 2, 6900 Paradiso, Switzerland
Email: support@qmedswiss.ch
Website: www.qmedswiss.ch